Frequently asked questions.

General Information

We offer Care Credit and other payment plans for certain service packages and sessions. Please contact our support or come into the store for additional information!

Laser Hair Removal

Hair begins to fall out around 2 weeks after your treatment, but it’s very important to complete the recommended amount of treatments for optimal results. Laser hair removal generally requires 6-10 treatments depending on hair growth, hair type and color, and the area of removal. Appointments should be spaced about 4 weeks apart for the face and 6 weeks apart for the body.

While laser hair removal isn’t a 100% permanent solution, it will significantly reduce future hair growth in treated areas. Hair that returns will be sparse, thinner and possibly lighter. For best results, we recommend maintenance treatments once or twice a year, depending on how your hair responds.

While there’s no downtime associated with laser hair removal, you may experience some redness afterward. We recommend you stay out of the sun for two weeks before treatment and one week after.

Laser hair removal isn’t painful. It feels a bit like snapping a rubber band against your skin. We can apply a topical numbing cream before your treatment if you’re concerned. And if needed, we may apply an ice pack after your treatment to cool and comfort skin.

We recommend avoiding laser hair removal during pregnancy.


Skin will feel hydrated, look cleaner, brighter, and healthier instantly. Noticeably radiant, too. Concerns such as hyperpigmentation, impacted skin or acne may take longer to treat, but clients usually see an improvement after 5 treatments.

Absolutely. That’s the beauty of this baby. Keep in mind you may experience some redness that should last no longer than 15 minutes. Refrain from applying makeup for 24 hours—let those serums do their work!

Best results are achieved by making HydraFacial a consistent part of your skincare routine. We recommend receiving this treatment once a month to maintain overall skin health.

No, this treatment is not painful—not even the extractions.

Chances are your “regular” facial feels nice and all, but HydraFacial is in a category all its own. HydraFacial is an advanced treatment that’s geared toward delivering visible results and skin improvement via deep cleansing, exfoliation, extraction, and intense hydration. It uses technology to get the job done.