Our Policies

Welcome to Shira Laser. We look forward to providing you with the best care in a timely manner. We have created an intimate, warm, and relaxing environment: your sanctuary from the busy and stressful outside world. Please know that our Spa policies are to ensure that each and everyone of our guests will enjoy their experience here at Shira Laser.

We are dedicated to helping clients achieve their skincare goals. Towards that end, our Shira Laser experts offer complimentary consultations to better understand each individual’s skincare needs. Based on a private skin analysis and conversation, both client and Skin Health Expert will design a treatment plan that will best meet the expectations of the client.

Spa services are available by appointment only. Please Book online or call us at 718-222-1600.

We recommend scheduling your appointment as far in advance as possible to ensure availability.

A $100 non-refundable deposit is required when booking an appointment for long appointments. This amount will only be charged in the event of a no-show or late cancellation.

To ensure a full experience, please arrive at least ten minutes before your scheduled appointment time. As we require that all new clients fill out skin care history information and treatment consent forms.

Our scheduling is designed to permit the correct amount of time to complete your service. A late arrival will deprive you of precious treatment time. In fairness to others, your treatment must end on time so the other clients’ sessions can begin on time.

If your arrival is delayed we will make every effort to accommodate your full appointment, but if this is not possible your service time may be abbreviated to avoid delays for other guests and will be charged the full price of the scheduled service(s) even if there is not enough time to render them.

It’s important to understand that when forgetting or cancelling appointments without giving enough notice, businesses lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services. For the benefit and respect of all our clients and professionals, booking appointments with Shira Laser are subject to the following terms:

  • You may cancel or modify your appointment without charge anytime 24 hours preceding your appointment.
  • Less than 24 hours notice is considered a “Late Cancellation” and will result in a charge up to 100% of the scheduled service(s).
  • If you do not cancel your appointment or do not show up for your scheduled appointment, you will be considered a “No Show” and charged full price of the scheduled service(s).
  • Appointments that are booked within the 24-hour period are still subject to the cancellation policy.
  • As a courtesy, appointment confirmation messages are sent 48 hours in advance of appointments by both SMS and email to the contact information given at time of booking. Failing to respond to those confirmation messages could result in your appointment slot being given to another client.

Thank You For Your Understanding & Cooperation

All Service packages and pre-paid treatments (except Laser Hair removal) must be used within 12 months of date of purchase or they will expire. Laser Hair Removal must be used within 24 months of date of purchase or they will expire.

Spa specials can not be used or combined with any other offer or promotions.

All prices displayed on our website are subject to change at anytime, and without notice. This is included for all single session pricing as well as any series of treatments, and promotions.

Gratuities are at your discretion and are not included in any service or package, All tips are much appreciated and go directly to your Specialist.

Shira Laser accepts cash, Visa, MasterCard, Discover and American Express. Payment by check is not accepted. We also have custom Payment Plan, available for several of our series of treatments.

All Services and Pre-Paid Services  are non refundable, All Product sales and gift cards are final.
Prepaid Packages purchased will expire 24 Months after date of purchase.

Shira Laser Aesthetics is committed to serving you in the best way that we can. We will be honest in all our dealings with you. Aesthetics is not an exact science and how you may respond to a given treatment will vary from person to person. It is virtually impossible to predict results and therefore payments made for services are for treatments to be performed – not for a specific result. However, we always strive to achieve the absolute best result that we can for you. Thank you for allowing us to serve you!

We may require doctor’s permission to perform treatments on clients with certain pre-existing conditions.
We do not perform any treatments on women who are pregnant.

Shira Laser Aesthetics takes privacy seriously. We ensure that the staff will not discuss client treatments with any other clients.

Shira Laser Aesthetics will try to communicate policy changes with you in advance wherever possible. However, we do reserve the right to change our policies without notice.