Our Policies

Welcome to Shira Laser. We look forward to providing you with the best care in a timely manner. We have created an intimate, warm, and relaxing environment: your sanctuary from the busy and stressful outside world. Please know that our Spa policies are to ensure that each and everyone of our guests will enjoy their experience here at Shira Laser.

We are dedicated to helping clients achieve their skincare goals. Towards that end, our Shira Laser experts offer complimentary consultations to better understand each individual’s skincare needs. Based on a private skin analysis and conversation, both client and Skin Health Expert will design a treatment plan that will best meet the expectations of the client.

Spa services are available by appointment only. Please Book online or call us at 718-222-1600.

We recommend scheduling your appointment as far in advance as possible to ensure availability.

A credit card is required when booking an appointment for long appointments. The card will only be charged in the event of a no-show or late cancellation.

You must arrive on time for your treatments. Shira Laser recommends that you arrive at least 10 minutes prior to your scheduled treatment time. In most cases the time reserved for your treatment is all of the time available.

If you are late to an appointment, you will lose time from that treatment. Any time lost can’t be made up. However, the treatment specialist will do their best with the time remaining.

The reservation of an appointment indicates that we have reserved the service time for you and therefore had to decline other costumer business.

We understand that situations arise for which you must reschedule or cancel your appointment, as a courtesy to our staff as well as other clients, we request a 24 HOURS CANCELATION notice.

If it is canceled less than 24 hours or if you do not show for your appointment you may be subject to a $50 fee for each 30 minutes increment of your schedule appointment

Appointments that are booked within the 24-hour period are still subject to the cancellation policy.

As a courtesy, appointment confirmation messages are sent 48 hours in advance of appointments by both SMS and email to the contact information given at time of booking. Failing to respond to those confirmation messages could result in your appointment slot being given to another client.

Thank You For Your Understanding & Cooperation

All Service packages and pre-paid treatments must be used within 12 months of date of purchase or they will expire. Unless otherwise advised at purchase.

Spa specials can not be used or combined with any other offer or promotions.

All prices displayed on our website are subject to change at anytime, and without notice. This is included for all single session pricing as well as any series of treatments, and promotions.

Gratuities are at your discretion and are not included in any service or package, All tips are much appreciated and go directly to your Specialist.

Shira Laser accepts cash, Visa, MasterCard, Discover and American Express. Payment by check is not accepted. We also offer interest free financing thru care credit.

All Services and Pre-Paid Services  are non refundable, All Product sales and gift cards are final.

Shira Laser is committed to serving you in the best way that we can. We will be honest in all our dealings with you. Aesthetics is not an exact science and how you may respond to a given treatment will vary from person to person. It is virtually impossible to predict results and therefore payments made for services are for treatments to be performed – not for a specific result. However, we always strive to achieve the absolute best result that we can for you. Thank you for allowing us to serve you!

We may require doctor’s permission to perform treatments on clients with certain pre-existing conditions.
We do not perform any treatments on women who are pregnant.

If during the Booking Service process, you misrepresent yourself in any manner, including but not limited to, a misrepresentation of your age or medical history, Shira Laser reserve the right to cancel your booked service without notice or refund and charge you the full amount of the booked service. If, at the time of your booked service, you are under the influence of drugs or alcohol, the licensed health care professional will not perform the service and you will be charged the full amount.

Shira Laser takes privacy seriously. We ensure that the staff will not discuss client treatments with any other clients.

Shira Laser will try to communicate policy changes with you in advance wherever possible. However, we do reserve the right to change our policies without notice.